This Privacy policy (together with our terms and conditions and any other documents referred to herein) describes the type of data that we collect from you ("you/your") when you purchase a product or service from us and when you use our website: https://www.swansentiments.com or local versions of this website (the "Website"), when and why we collect it, how that data may be used or disclosed by us, the choices you have regarding the use of your data, and the safeguards we use to protect it.

What personal data do we gather from visitors to our website?

During the ordering or registration process on our site, you may be prompted to provide personal information such as your name, email address, mailing address, phone number, or credit card information to facilitate your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site.

What we do with your information?

When you register, buy something, sign up for our newsletter, reply to surveys or marketing messages, browse our site, or use other features, we collect information that helps us:

• Customize your experience: We show you content and products we think you'll like most.

• Enhance our website: We're always looking for ways to improve what we offer online.

• Support your needs: We can assist you more effectively with customer service requests.

• Run contests and more: We use it to manage promotions, surveys, or other site activities.

• Speed up your purchases: We process your transactions quickly and smoothly.

• Keep you informed: We send you emails about your orders and other relevant updates.

What security measures do we employ to protect visitor data?

To make your experience as secure as possible, we regularly scan our website for potential security holes and vulnerabilities. (Please note, we do not employ malware scanning.)

Your personal information is kept in secured networks and is only available to a restricted number of authorized staff members who are bound by confidentiality agreements. We also protect all sensitive and credit card information you provide through Secure Socket Layer (SSL) encryption.

We employ various security measures when you place an order to safeguard your personal data. Rest assured, all transactions are processed via a dedicated gateway provider, ensuring that your payment information is neither stored nor processed on our servers.

Do we use 'cookies'?

Yes, we use cookies. These are small files transferred to your computer's hard drive (with your permission) by a website or its service provider. They enable the website to identify your browser and store specific details.

Our use of cookies helps us:

• Recall items in your shopping cart.

• Tailor our services to your interests by understanding your past activity on our site.

• Analyze website traffic and user engagement, allowing us to develop better site experiences and tools for everyone.

You can easily manage how your computer handles cookies. Your web browser (e.g., Edge, Chrome, Safari) offers options to either notify you before a cookie is sent or to disable all cookies.

To find out how to do this for your specific browser, simply refer to its "Help" menu, as the exact steps vary.

Please note that turning off cookies may disable certain features that are designed to enhance your experience and make our site more efficient. This could affect the smooth functioning of some services.

Despite this, you'll still be able to complete purchases on our website freely.

Third Party Disclosure

Your personally identifiable information is not sold, traded, or otherwise shared with outside parties without prior notification.

The only instances where your personal data might be shared are with our website hosting providers and other essential partners who help us run our site or deliver our services. These partners are strictly obligated to maintain the confidentiality of your information. Additionally, we may release your information if it's legally mandated or necessary to enforce our policies, or protect the rights, property, or safety of our company or others.

Conversely, non-personally identifiable visitor information (data that cannot be traced back to you) may be shared with third parties for purposes like marketing or advertising.

Third party links

We do not include or offer third party products or services on our website.

European personal data protection regulation

GDPR stands for the General Data Protection Regulation. It's a comprehensive and strict data privacy law that came into effect in the European Union (EU) on May 25, 2018.

‘The primary goal of GDPR is to give individuals (data subjects) more control over their personal data and to simplify the regulatory environment for international business by unifying data protection rules across the EU.

Swan Sentiments obligations according to GDPR

Users can visit our site anonymously

Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us

      • By logging in to their account

Our Privacy policy is subject to change, so we recommend checking this page of our Website for the most recent version. Should we make any major updates, we'll be sure to let you know.

You may lodge a complaint regarding the processing of your personal data, in particular if you believe that the rights set out in this Privacy policy have not been complied with, with the data protection authority in your jurisdiction.